Policy
Cancellation Policy
This policy explains payment cancellation for one-time support and optional digital memberships.
Last updated: June 12, 2026
Before payment
Readers can cancel a Tip or Boost before payment authorization by closing the checkout or using the payment provider cancellation flow.
Readers can cancel a membership signup before payment authorization by closing the checkout or using the payment provider cancellation flow.
Chapter Harbor does not sell coins, chapter unlock packages, physical goods, shipping services, or paid access to main story chapters.
Membership cancellation
Optional digital memberships can be cancelled by contacting support@chapterharbor.com or by using the cancellation tools provided by the payment processor when available.
We aim to process membership cancellation requests within two business days and provide confirmation of cancellation after the processor or support team confirms the change.
Membership cancellation stops future renewal after the processor confirms the cancellation. Already completed charges are reviewed under the Refund Policy.
Readers should request cancellation before the next renewal date shown by the processor if they do not want another monthly or annual recurring billing charge.
After payment
After a payment is completed, cancellation and refund requests are handled through the Refund Policy. Contact support@chapterharbor.com with the payment reference and account email used at checkout.
Cancelling or refunding voluntary support does not remove access to main story chapters because main chapters are free to read.